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Shipping & Returns

Shipping Policy

  • Orders are only shipped nationwide, using ground, two day, and overnight shipping Monday-Thursday to avoid weekend overlays. 

  • Orders placed after 2 PM EST will begin processing the next shipping day. 

  • Once a tracking number has been generated, we are unable to cancel your order. 

NATIONWIDE SHIPPING GUARANTEE

  • Shipments can only be delivered to a street address within the United States.

  • USPS will not deliver to P.O. Boxes or APO addresses. 

  • Rynwood Farm is not responsible for delays in delivery times due to incorrect or incomplete addresses. 

  • Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and/or relabeling for USPS.

  • Shipping charges will not be refunded for late deliveries in the event the business is closed or if the recipient is not available to receive the package when delivered.

  • Rynwood Farm is not responsible for any delivery delays due to the high volume that USPS experiences during the year.
     

Return & Exchange Policy

RETURNS

  • Due to the perishable nature of our products, Rynwood Farm does not accept returns. 

  • There are no returns or exchanges on any products including non-perishable items. 

  • If, for some reason, you are unsatisfied with your purchase, please contact us or our customer service team within 2 days of when the package was received and provide a photo of both product and shipping box and a detailed description of the issue, and we will make every effort to make sure you are happy. Due to the perishable nature of our product, all claims submitted after the 48 hour delivery window or without proper photos, or order number will not be eligible for return, refund or reship. 

HOURS

Mon - Fri: 7:00 am - 10:00 pm
Saturday: 8:00 am - 10:00 pm
Sunday: Closed

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